Privacy Policy

Overview
Your privacy matters to us. NarwhalPod is built on trust, care, and transparency. This Privacy Policy explains what information we collect, how we use it, and what choices you have. By using our website or directory, you agree to this Policy and to the Terms of Use and Community Guidelines.

Definitions
For clarity:
"User" or "Visitor" means any person who accesses the NarwhalPod website or directory.
"Pod Member" means a service provider who is approved to appear in the directory and is governed by a separate Member Agreement.
"Personal Information" means any information that identifies or can be used to identify an individual.
"Processing" means the collection, use, storage, or sharing of information.
"Services" refers to the independent services offered by Pod Members, not by NarwhalPod.

Who We Are
NarwhalPod is a project and DBA of Narwhal Law and Business Strategy LLC, an Oregon limited liability company and Certified Benefit Company. We operate a directory and community platform that connects nonprofits, small businesses, and changemakers with values aligned service providers.

Independent Providers
Pod Members are independent third party providers. They are not employees, agents, or representatives of NarwhalPod. Any engagement between a user and a Pod Member occurs independently of NarwhalPod. We do not supervise, guarantee, control, or participate in the services that Pod Members provide. This Privacy Policy applies only to information collected by NarwhalPod and does not apply to the data practices of Pod Members.

Information We Collect
We collect the information needed to operate the directory, maintain the platform, and communicate with users.

Information you provide directly includes contact details such as your name, email address, phone number, and organization. Pod Members may provide profile information such as bios, photos, links, and a description of their services. You may also provide information through forms such as applications, inquiries, or feedback submissions. If you subscribe to newsletters or updates, we collect the information required to send those communications.

Community Content and Interactions

If you participate in the NarwhalPod community platform, we may collect information you share through posts, comments, messages, event participation, and other interactions. This includes content you create, respond to, or engage with, as well as basic information about those interactions, such as when they occur. Messages between members may be processed and stored to support platform functionality.

We automatically collect certain technical information, including analytics data from Squarespace and Google Analytics. This may include the type of browser you use, the pages you visit, and the amount of time you spend on the site. We use cookies and similar technologies to support analytics and site functionality.

If you interact with NarwhalPod on social media platforms such as Facebook, Instagram, or LinkedIn, those platforms may collect information about you according to their own privacy policies. We may also receive limited information about you from third party sources, such as when you interact with the platform through integrations or when other users share content that includes you.

We do not knowingly collect sensitive personal information.
We do not collect or store full credit card numbers. Payments for Pod Member membership are processed by Stripe or Squarespace Payments.

How We Use Information
We use Personal Information to operate and improve the platform. This includes displaying and managing Pod Member profiles, facilitating community engagement, responding to inquiries, and maintaining accessibility and site security. We also use information to send newsletters, event announcements, and community updates through Mailchimp. We may use aggregated or anonymized information for internal reporting and to understand overall site usage.

We do not sell or rent Personal Information.
We do not share Personal Information for cross context behavioral advertising.

Legal Bases for Processing
Where applicable, we rely on your consent, our legitimate interests in operating and improving the platform, contractual necessity for Pod Members, and legal compliance.

Sharing and Disclosure
We share information only with trusted service providers who help operate the platform. These service providers include Squarespace for website hosting, Airtable for database management, Google Workspace for email and file storage, Mailchimp for newsletter distribution, and Stripe or Squarespace Payments for billing. Independent contractors who support coordination or technical needs may also access limited information.

Our community platform is powered by a third party provider, CircleCo, Inc. Information you provide or generate within the community may be processed and stored by Circle as part of providing the platform functionality.

These service providers may store information in multiple U.S. locations. They are required to maintain confidentiality and security and may use the information only for NarwhalPod operations. 

We may disclose information when required by law or when necessary to protect the rights, safety, or integrity of NarwhalPod or its users. In rare circumstances, we may disclose limited information if we believe it is necessary to prevent serious harm to an individual or to address an urgent safety concern.

AI Assisted Features

We may use AI powered tools to support certain features of the platform, such as content organization, responses, or administrative support. These tools may be provided through third party services. Any data processed through these tools is used solely to operate and improve the platform experience and is not used by us to train external AI models. We take reasonable steps to ensure that such processing is handled securely.

Public Directory Visibility
Pod Member profiles are publicly visible. You should only submit information that you are comfortable sharing with the public.

If you participate in community features such as discussions, posts, or comments, that content may be visible to other users of the platform depending on the settings of the space. Once information is shared with others, we cannot control how it is used, copied, or further shared.

Links to Other Sites
The directory contains links to Pod Member websites and other third party sites. NarwhalPod is not responsible for the privacy practices, content, or security of those external sites.

Cookies and Analytics
We use Squarespace and Google Analytics cookies to understand how users interact with the site. You may disable cookies through your browser settings. Analytics data helps us improve the platform and is not used to track individual users across the internet. We may also collect general information about how users interact with the platform, such as pages viewed, links clicked, and approximate location based on IP address. This information helps us understand usage patterns and improve the platform experience.

Do Not Track Signals
Our website does not respond to Do Not Track signals because no industry standard currently exists.

Data Retention and Security
We retain Personal Information for as long as necessary to operate the platform or as required by law. We use appropriate technical and administrative safeguards, including encrypted logins and limited internal access, to protect your information.

Data Breach Notice
If a data breach occurs, we will notify affected individuals in accordance with applicable law.

Your Rights
Depending on your location and applicable law, you may have the right to access your Personal Information, request corrections, request deletion, withdraw consent, or request a copy of your data in a portable format. You may submit these requests by emailing info@narwhalstrategy.com with the subject line "Privacy Request."

Children's Privacy

NarwhalPod is not intended for individuals under 18. We do not knowingly collect Personal Information from minors. If we become aware that we have collected Personal Information from an individual under 18, we will take reasonable steps to delete that information. If you believe that a minor has provided Personal Information to us, please contact us at info@narwhalstrategy.com.

International Data Transfer
Information collected by NarwhalPod is stored in the United States. By using the platform, you consent to this transfer and storage.

Governing Law
This Privacy Policy is governed by Oregon law. Disputes will be handled according to the dispute resolution terms in the Terms of Use.

Benefit Company Statement
Narwhal Law and Business Strategy LLC is a Certified Benefit Company committed to advancing social and environmental good.

Policy Updates
We may update this Privacy Policy periodically. The Last Updated date will reflect the current version. Continued use of the site after updates means that you accept the revised Policy.

Contact
For questions or to submit a privacy request, email info at narwhalstrategy.com with Privacy Request in the subject line.

Last Updated: 3/23/26